gr.king Posted April 13 Share Posted April 13 I've been a member for around twenty years. Got no reminder to renew this year, but a week ago, bang on the day in question, I received e-mail notification that my membership had expired and my forum access had been "downgraded". I wanted to renew, so tried immediately. Signed-in, without difficulty, but finding no "renewal" option I tried the "join" button instead. That repeatedly led me to either a load of computer script meaningless to me, or bounced me back to the home page, or produced an "oops something went wrong" message page showing an error 25119/1 code, with a "contact us" button showing. I used that button to send in notification of my problem, also asking how to renew with minimal difficulty. I've had no response, and on trying on-line renewal again this evening I've landed at the same "oops something went wrong" message again. Not very encouraging... 3 Quote Link to comment Share on other sites More sharing options...
Jessopia74 Posted April 13 Share Posted April 13 It seems there is a script that is broken on the site as a couple if ppl have had issues. @Irmscher Man This might be an easy fix for renewable if you can help Quote Link to comment Share on other sites More sharing options...
gr.king Posted April 14 Author Share Posted April 14 Thanks for replying. Message sent to Irmscher Man. Will await a response from one of the committee now. Not much else I can do. 1 Quote Link to comment Share on other sites More sharing options...
Jessopia74 Posted April 14 Share Posted April 14 2 hours ago, gr.king said: Thanks for replying. Message sent to Irmscher Man. Will await a response from one of the committee now. Not much else I can do. Worth holding out for the fix. As most will point out by and large site us run by club volunteers, however these do change over time and we definitely need the feedback that you and others gave provided about issues along with those that gave also offered their time to resolve our issues. Fingers crossed something is going to be fixed soon 👍 Quote Link to comment Share on other sites More sharing options...
SCP Posted April 15 Share Posted April 15 Hi I have just renewed my membership with no problems so appears not to effect everyone However being a longstanding member since the 1980`s I do feel a reminder to renew before the due date would be more appropriate/welcoming than Quote Your membership to the OMOC UK has expired, as of 06/04/2024. Your forum access has been downgraded, which means that you will now only have access to the public area of the forum. I am sorry that you no longer wish to be a member and supporter of the club. However, it would help if you could give me some feedback as to why. As a club we strive to meet the needs of our members and any feedback, good or bad, will help us in our endeavours. If you wish to re-new your membership, continue to support our club and enjoy it's benefits, you can access our membership system here: https://membership.mantaclub.org/membership With thanks. Simon Peckham (OMOC Membership Secretary) I hope you get your membership sorted 1 Quote Link to comment Share on other sites More sharing options...
gr.king Posted April 19 Author Share Posted April 19 Just tried to renew again. Situation not improved... Quote Link to comment Share on other sites More sharing options...
Mike. Posted April 19 Share Posted April 19 Just tried again also and I’m still on the “misdirected request” so hopefully my membership doesn’t lapse before a resolution is found. Quote Link to comment Share on other sites More sharing options...
robah Posted April 21 Share Posted April 21 I had the similar issue as OP in only being told on the day my membership as finished. I didn't renew straight away as other issues to contend with, but just this minute renewed via membership tab at the top of the page, paid by PayPal and it seems I am back up and running. Thanks for the thread saves me opening a new one for the same issue. I was going to ask reference, with no 2 week notification on renewal but suspected an issue with software as mentioned by Jess above. Quote Link to comment Share on other sites More sharing options...
gtwist Posted May 2 Share Posted May 2 (edited) Simon Peckam ... Had an email tonight saying my membership has run out .... didn't get a reminder that it was coming up for re-newal ... on the email its addressed to .... Barry Philips ... which I'm not but the membership number is mine .... whats going on if I re-new am I paying for someone called Barry Philips ??? Edited May 2 by gtwist 1 2 Quote Link to comment Share on other sites More sharing options...
Jessopia74 Posted May 2 Share Posted May 2 wow something broken for sure. 1 Quote Link to comment Share on other sites More sharing options...
Jonathan Pounsett Posted May 2 Share Posted May 2 The quickest and easiest way to resolve this issue @gtwist, is to change your name to Barry Philips. 4 Quote Link to comment Share on other sites More sharing options...
Sutty2006 Posted May 3 Share Posted May 3 19 hours ago, Jonathan Pounsett said: The quickest and easiest way to resolve this issue @gtwist, is to change your name to Barry Philips. Agreed 🤣 Quote Link to comment Share on other sites More sharing options...
IanG Posted May 3 Share Posted May 3 I’m Barry and so is my wife…. 1 Quote Link to comment Share on other sites More sharing options...
gr.king Posted May 5 Author Share Posted May 5 Hooray! Successful renewal using PayPal this evening, the "renew membership" button having re-appeared. 4 Quote Link to comment Share on other sites More sharing options...
Jessopia74 Posted May 5 Share Posted May 5 2 minutes ago, gr.king said: Hooray! Successful renewal using PayPal this evening, the "renew membership" button having re-appeared. YAY! Shame it took so long though, I suspect some just gave up and sacked it 1 Quote Link to comment Share on other sites More sharing options...
Irmscher Man Posted May 9 Share Posted May 9 By way of an update, this has been reported to the web site admin and has been investigated. It seems to be a recurring issue but apparently not consistent, so it is being monitored. Possibly an update to the site might help. As and when we find out from Stuart what the actual issues are, we will report back. So sorry if you have been affected. Quote Link to comment Share on other sites More sharing options...
®evo03 Posted May 10 Share Posted May 10 If it helps I used my email to renew, no issues. Got a link sent to my email, and it worked no issues. Full membership. Quote Link to comment Share on other sites More sharing options...
Mike. Posted May 10 Share Posted May 10 I also used the email to renew my membership, no problems with that. I did however when I renewed my membership go into the membership tab on this forum to see if I could get access but I’m still on the misdirected request page. Quote Link to comment Share on other sites More sharing options...
gtwist Posted May 10 Share Posted May 10 13 hours ago, Irmscher Man said: By way of an update, this has been reported to the web site admin and has been investigated. It seems to be a recurring issue but apparently not consistent, so it is being monitored. Possibly an update to the site might help. As and when we find out from Stuart what the actual issues are, we will report back. So sorry if you have been affected. I didn't get a reminder my membership was about to run out then I did get an email telling me my membership had lapsed so couldn't get to the members part on here .... the email was my correct email name & my membership number was correct but .... it said Dear Barry Phillips .... err that's not me so waiting for an email to re-new with my proper name on it don't want to be paying for someone called "Barry Phillips" ... my membership ran out on the 6th May and was reported the same day to Lewis Geoff Twist membership number 2937 been a member for nearly 25 years never no trouble before Quote Link to comment Share on other sites More sharing options...
Jessopia74 Posted May 10 Share Posted May 10 30 minutes ago, gtwist said: I didn't get a reminder my membership was about to run out then I did get an email telling me my membership had lapsed so couldn't get to the members part on here .... the email was my correct email name & my membership number was correct but .... it said Dear Barry Phillips .... err that's not me so waiting for an email to re-new with my proper name on it don't want to be paying for someone called "Barry Phillips" ... my membership ran out on the 6th May and was reported the same day to Lewis Geoff Twist membership number 2937 been a member for nearly 25 years never no trouble before 😔 That sucks Geoff. 1 Quote Link to comment Share on other sites More sharing options...
Sutty2006 Posted May 14 Share Posted May 14 Currently struggling to renew my membership aswell. The links don’t work. Have messaged stoo2000 to see if it’s a forum issue. 1 Quote Link to comment Share on other sites More sharing options...
Sutty2006 Posted May 14 Share Posted May 14 I’ve managed to do it via the email link, which works. But the link from the forum doesn’t. Hope this can be resolved. Quote Link to comment Share on other sites More sharing options...
Jessopia74 Posted May 14 Share Posted May 14 10 minutes ago, Sutty2006 said: I’ve managed to do it via the email link, which works. But the link from the forum doesn’t. Hope this can be resolved. The problem there was some members was getting renewal emails that linked to a completely different member profile from the email. There us something very funky going on that needs to be resolved asap 1 Quote Link to comment Share on other sites More sharing options...
Sutty2006 Posted May 15 Share Posted May 15 8 hours ago, Jessopia74 said: The problem there was some members was getting renewal emails that linked to a completely different member profile from the email. There us something very funky going on that needs to be resolved asap I will mention it to Stuart, nothing has been brought to his attention before now. Hopefully I can get him to sort some bits out. 1 Quote Link to comment Share on other sites More sharing options...
Jessopia74 Posted May 15 Share Posted May 15 4 hours ago, Sutty2006 said: I will mention it to Stuart, nothing has been brought to his attention before now. Hopefully I can get him to sort some bits out. Really? WTF how many threads I have I personally tagged one of the Admin or Committee members into 😬 2 1 Quote Link to comment Share on other sites More sharing options...
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